1. Data Controller
EnVirtual3D
Email: info@envirtual3d.com
Phone: +34 614 838 757
Location: Malaga, Andalusia, Spain
2. Purpose of Data Processing
Personal data you provide will be used to:
- Respond to your enquiries and quote requests
- Manage virtual tour, photography, and video services
- Send commercial communications about our services (with your consent)
3. Legal Basis
The legal basis for processing your data is your informed consent and, where applicable, the execution of a service contract.
4. Recipients
Your data will not be shared with third parties, except where required by law. We use the following processors:
- Matterport Inc. - virtual tour hosting and processing
- Google Workspace - email communication
- Infomaniak - website hosting (Switzerland)
5. Your Rights
Under GDPR and Spanish LOPDGDD, you have the right to access, rectify, delete, port, and object to the processing of your data. Contact us at info@envirtual3d.com to exercise these rights.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes described above, or as required by law. Project files (photos, 3D scans, video) are retained for 90 days after delivery unless a longer retention period is agreed.
7. Cookies
This site uses essential technical cookies required for its operation. We do not use third-party advertising cookies. Analytics data is collected anonymously and cannot identify individual users.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or destruction.
9. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.